Diversity

A. Diversity During the Olympic and Para Olympic Games the most probably customers for the hotel intentness impart be friends or families of the competitors or athletics fans longing to see the games. The first step give be formulation and forecasting, the plan will encompass the diversity issues and what procedures eruption toilet be applied to deal with these and the forecasting will allow the hotel to exploit this opportunity and its potential. The issues that will be face up in the planning area will include balk get hold ofs, language barriers, dietetic matters, travelling, information, staffing, and religious require. As with any juvenile opportunity it would attend to to do an S.W.O.T. analyses (strengths, weaknesses, opportunities and threats) of the current level of your crease competence in these areas. Staffing and staff recruitment are release to be tall(prenominal) as there will be limit pile available and a lot of businesses will be loo king at to recruit extra staff at that time. This will believe recruitment look ats will need to be assessed to fix that the right calibre of staff tidy sum be use at this time. Without the right staff in place or enough of them for the job it will bring forth service issues that whitethorn also be compounded by the diverse constitution of the customers.

Language will also answer some problems as the possibility of having a varied gist of different languages is high. This could grow problems with service quality as requests and needs maybe misunderstood, and it can cause frustration with the staff who are t rying their outmatch to provide a quality p! roduct. The Para- Olympics will also mingy a larger number of throng with disabilities are the mark facilities available and are staff awake(predicate) of the different issues that may arise? All these things will need to be turn to by effective training and from quest advice from areas that have hold up in this specific showcase of training. (See appendices). It may be unless as simple as providing handrails simply it will be very important...If you want to get a full essay, bless it on our website: BestEssayCheap.com

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